FAQ


 


1. What makes Skinvig products different from other skincare brands?

Skinvig products are handcrafted in small batches using mostly vegan organic ingredients. Our formulations are inspired by personal experiences and are designed to address skin and hair care issues with clean, safe, and cruelty-free ingredients. We focus on rejuvenating and moisturizing the skin with fresh citrus scents, without artificial perfumes.

2. Are Skinvig products suitable for all skin types?

Yes, our products are formulated to be gentle and effective for all skin types, including sensitive skin. We use natural ingredients that are known for their soothing and nourishing properties.

3. How should I store my Skinvig products?

To maintain the freshness and effectiveness of our products, store them in a cool, dry place away from direct sunlight. Make sure to seal the containers tightly after each use.

4. Are your products tested on animals?

No, Skinvig is committed to cruelty-free practices. We never test our products on animals and ensure that all our ingredients are sourced responsibly.

5. Can I use your face and body products together?

Absolutely! For a simple skincare routine, we recommend using our Time Face soap, followed by either the Balance Face Toner for oily to acne-prone skin or the Dew Face Tonic, which is specially formulated for those with dry or sensitive skin. Complete your routine with the Tru Face Oil for optimal moisturizing. This combination provides a balanced and effective skincare regimen.

6. Do you offer samples or trial sizes of your products?

Yes, we offer samples by specific product request. If you're interested in trying a particular product, please reach out to us, and we'll be happy to assist you with your request.

7. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with our products, please contact us within 10 days of receipt for assistance with returns or exchanges.

8. How can I contact Skinvig for further inquiries?

You can reach us via

email: support@skinvig.com 

phone: 858-269-2200

or through our website chat. We are here to assist you with any questions or concerns you may have.